Frequently Asked Questions
Everything you need to know about your Demonia Cult order.
How do I determine my size in Demonia footwear?
Most Demonia styles are manufactured in US Men's or US Women's whole sizes. We recommend measuring your foot and consulting our detailed size chart. If you are a half size, we generally suggest sizing up for the most comfortable fit.
Do you offer international shipping?
Yes, we ship our alternative footwear worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We accept returns on unworn items in their original packaging within 30 days of delivery. Please ensure the shoe boxes are protected during return shipping, as damaged packaging may result in a restocking fee.
Are Demonia shoes vegan-friendly?
The vast majority of Demonia products are 100% vegan, crafted from high-quality synthetic materials like PVC, PU, and microfiber. Please check the specific product description for material details.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay and Klarna for eligible customers.